#business-dialog{width:min(760px,calc(100% - 24px));max-height:90dvh;overflow:auto;padding:24px;overscroll-behavior:contain}#business-dialog>p,.business-section p{font-size:13px;line-height:1.6;color:#52675e}.business-section{padding:20px 0;border-top:1px solid #d9e3dc;margin-top:20px}.business-section h3{font-size:17px;margin:0 0 12px}.business-section summary{cursor:pointer;font-weight:600}.business-section input,.business-section select,.business-section textarea,#business-account{width:100%;min-height:44px;margin-bottom:12px;font-size:16px}.business-section label{font-size:13px}.business-section .file-label{display:inline-flex;cursor:pointer}.price-source{border:1px solid #dce5df;padding:16px;border-radius:10px;margin-top:15px}.price-source>strong{overflow-wrap:anywhere}.price-source pre{font:12px/1.6 ui-monospace,monospace;white-space:pre-wrap;overflow-wrap:anywhere;max-height:240px;overflow:auto;background:#f2f5f1;padding:12px}.price-source details{margin:15px 0}.conversation-ai-control{border:1px solid #dbe4df;border-radius:9px;padding:10px;margin:12px 0}.conversation-ai-control select{width:100%;margin-top:7px;min-height:42px;font-size:13px}.conversation-ai-control p{font-size:12px;line-height:1.5;color:#54665d}.visit-meter{background:#f8faf6;border-bottom:1px solid #dce5d9;padding:7px 16px;font-size:11px;flex-shrink:0}.visit-meter summary{display:flex;gap:9px;align-items:center;cursor:pointer;list-style:none;flex-wrap:wrap}.visit-meter strong{margin-left:auto;font-size:11px;color:#5a6e51}.visit-bars{display:flex;gap:3px}.visit-bars i{display:block;width:7px;height:12px;border-radius:3px;background:#dbe3d7}.visit-bars .filled{background:#b89759}.visit-meter[data-level="4"] .filled,.visit-meter[data-level="5"] .filled{background:#6b9e64}.visit-meter p{line-height:1.6;max-width:620px;margin:9px 0}.visit-meter small{display:block;font-size:10px;color:#667660;line-height:1.5;margin-bottom:6px}
button,a,input,textarea,select{touch-action:manipulation}.icon-button,.rail-button{min-height:40px}.app-shell{height:100dvh;min-height:0}.main-shell,.active-chat,.inbox-workspace{min-height:0}.composer{padding-bottom:max(8px,env(safe-area-inset-bottom))}#message{font-size:16px}.business-section button{min-height:44px}button:focus-visible,a:focus-visible,summary:focus-visible{outline:3px solid #4e8cbb;outline-offset:2px}
@media(max-width:780px){#business-dialog{padding:18px}.conversation-ai-control select,#customer-form input,#customer-form select,#customer-form textarea,.assistant-panel textarea,#search{font-size:16px}.rail{padding-bottom:max(10px,env(safe-area-inset-bottom))}.rail>.brand-mark{margin-bottom:8px}.rail{gap:8px}.visit-meter{padding:7px 10px}.visit-meter summary{gap:6px;font-size:10px}.visit-meter strong{font-size:10px}.visit-bars i{width:6px;height:10px}.workspace-status{overflow:hidden}.workspace-status>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}#current-label{max-width:62%}.customer-panel.open{padding-bottom:env(safe-area-inset-bottom)}}
@media(max-height:540px) and (max-width:950px){.topbar{height:50px;min-height:50px}.account-tabs{min-height:65px;padding-top:5px;padding-bottom:5px}.workspace-status{display:none}.customer-panel.open{top:115px}.rail{overflow:auto}.rail>.owner-avatar{display:none}.chat-header{min-height:50px;padding:5px 10px}.history-status{display:none}.chat-empty{padding:10px}.composer-tools{gap:2px}}
/* Compact inbox: two work columns, account picker and reply/assistant dock. */
.topbar{height:52px;min-height:52px;padding:0 16px;gap:8px}.topbar .eyebrow{display:none}.topbar h1{font-size:18px;display:inline-block;margin-right:12px}.live-status{font-size:10px;color:#607367}.topbar-actions{gap:8px}.topbar-actions .button{min-height:36px;padding:7px 11px}
.inbox-workspace{grid-template-columns:300px minmax(0,1fr)}.list-heading{padding:7px 10px;gap:6px;min-height:52px}.list-heading>.count{margin-left:auto}.account-selector{position:relative;min-width:0;flex:1}.account-select{display:flex;align-items:center;justify-content:space-between;gap:12px;background:#eef5f0;border:1px solid #d5e2d9;color:#173331;min-height:36px;width:100%;padding:7px 10px;font-weight:650;text-align:left}.account-select>span:first-child{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.account-menu{position:absolute;top:calc(100% + 5px);left:0;width:300px;max-width:calc(100vw - 82px);background:white;border:1px solid #c9d9cf;border-radius:10px;box-shadow:0 10px 32px #142a2a26;z-index:20;overflow:hidden}.account-menu>p{font-size:11px;color:#607367;padding:10px 12px;margin:0;border-bottom:1px solid var(--line)}.account-menu .account-tabs{display:flex;flex-direction:column;overflow:auto;max-height:min(65dvh,650px);padding:5px;min-height:0;gap:3px;scrollbar-width:thin;border:0}.account-menu .account-tab{flex:none;min-width:0;width:100%;min-height:50px;padding:6px 9px}.account-menu .account-tab>span:not(.account-fallback){flex:1;min-width:0}.account-menu .account-tab strong,.account-menu .account-tab small{max-width:none}.account-menu .account-tab img,.account-menu .account-fallback{width:28px;height:28px}
.search-field{margin:0 10px 7px}.list-filters{padding:0 10px 7px;gap:5px}.list-filters .chip{min-height:30px}.selected-account-note{font-size:10px;color:#607367;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin:0;padding:5px 10px;border-top:1px solid var(--line)}.list-note{display:none}
.conversation-row{grid-template-columns:32px minmax(0,1fr);gap:8px;padding:5px 10px;min-height:57px;height:57px;align-items:center}.conversation-row .contact-avatar{width:32px;height:32px;font-size:10px}.row-top{line-height:16px}.row-top strong{font-size:12px}.row-top time{font-size:9px}.row-preview{font-size:11px;line-height:14px;margin:1px 0}.row-bottom{height:12px;line-height:12px;min-width:0;overflow:hidden}.stage-badge{font-size:8px;padding:1px 3px}.row-company{font-size:9px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}
.customer-panel{display:none}.customer-panel.open{display:block;position:fixed;right:0;top:52px;bottom:0;width:300px;z-index:25;box-shadow:-5px 0 25px #142a2a24;padding:0 16px 16px}#close-profile{display:flex}.chat-header{min-height:55px;padding:7px 15px}.chat-person h2{font-size:15px;margin-bottom:3px}.chat-person p{line-height:1.3}.history-status{min-height:22px;padding:3px 10px;font-size:10px}.message-list{padding:12px 20px}
.reply-workspace{display:grid;grid-template-columns:minmax(0,1fr) minmax(280px,1fr);height:224px;min-height:180px;max-height:45dvh;flex-shrink:0;border-top:1px solid var(--line);background:white;overflow:hidden}.reply-workspace>.composer{border:0;min-width:0;min-height:0;height:100%;display:flex;flex-direction:column;padding:8px 12px}.composer-tools{flex-wrap:wrap;margin-bottom:5px}.composer-tools #composer-account{flex-basis:100%;margin:1px 0;font-size:9px;max-width:none}.compose-row{flex:1;min-height:0;align-items:stretch}.compose-row textarea{min-height:44px;height:100%;max-height:none;font-size:14px}.compose-row .send-button{align-self:flex-end;margin:0;min-width:40px}.send-state{min-height:12px}.reply-workspace>.assistant-panel{margin:0;padding:10px 12px;border:0;border-left:1px solid var(--line);min-height:0;min-width:0;overflow:auto}.assistant-title{gap:5px;min-height:20px}.assistant-title h3{font-size:12px}#close-assistant{display:none;margin-left:auto}.assistant-panel>.assistant-help{font-size:10px;line-height:1.4;margin:4px 0}.assistant-engine-label{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}#assistant-engine{font-size:12px;min-height:32px;padding:4px 8px;width:100%;margin:4px 0}.assistant-panel>label[for="assistant-instruction"]{margin:5px 0 3px;font-size:10px}.assistant-panel textarea#assistant-instruction{font-size:13px;min-height:46px;height:46px;padding:5px 8px}.assistant-panel>.button{min-height:32px;padding:5px 8px;margin-top:5px;font-size:11px}.assistant-panel #assistant-state{font-size:10px;line-height:1.4;margin:5px 0 0}.assistant-mode-details{font-size:10px;margin:4px 0}.assistant-mode-details>summary{cursor:pointer;color:#526e67;padding:5px 0}.conversation-ai-control{margin:0;padding:6px}.conversation-ai-control label{margin:0}.conversation-ai-control p{margin:4px 0}.conversation-ai-control select{margin:3px 0;min-height:34px}.assistant-mode-details:not([open]){display:inline-block}.assistant-panel>label[for="assistant-instruction"]{display:none}#codex-handoff{margin-top:6px}#codex-prompt{font-size:11px;line-height:1.4;min-height:52px}#copy-codex-request{font-size:10px;min-height:32px;margin-top:3px}
@media(min-width:1600px){.inbox-workspace{grid-template-columns:320px minmax(0,1fr)}}
@media(max-width:1050px) and (min-width:781px){.inbox-workspace{grid-template-columns:270px minmax(0,1fr)}.reply-workspace{grid-template-columns:minmax(0,1fr) minmax(240px,1fr)}.assistant-help{display:none}.reply-workspace>.composer{padding:8px}.topbar-actions>.muted{display:none}}
@media(max-width:780px){.topbar{height:48px;min-height:48px;padding:0 10px}.topbar h1{font-size:17px;margin:0}.live-status{display:none}.topbar-actions .button{min-height:36px}.inbox-workspace{grid-template-columns:minmax(0,1fr)}.list-heading{min-height:50px}.account-select{min-height:40px}.list-filters .chip{min-height:36px}.search-field input{min-height:40px}.conversation-row{height:60px;min-height:60px}.row-top strong{font-size:13px}.row-preview{font-size:12px}.row-company{font-size:10px}.customer-panel.open{top:48px;left:52px;width:auto}.chat-header{min-height:54px;padding:6px 9px}.chat-person h2{font-size:13px}.chat-person p{font-size:9px}.reply-workspace{display:block;height:166px;min-height:140px;max-height:40dvh}.reply-workspace>.composer{padding:6px 8px}.reply-workspace>.assistant-panel{display:none;border:0;height:100%;padding:6px 9px}.reply-workspace.assistant-open>.composer{display:none}.reply-workspace.assistant-open>.assistant-panel:not([hidden]){display:block}#close-assistant{display:flex;min-height:28px;height:28px;width:28px}.assistant-help{display:none}.assistant-panel #assistant-engine{font-size:16px;min-height:36px}.assistant-panel textarea#assistant-instruction{font-size:16px;min-height:44px}.assistant-panel>.button{min-height:40px}.assistant-panel .assistant-mode-details{margin:0}.composer-tools #composer-account{margin:0;font-size:9px}.composer-tools>.icon-button{min-height:36px;width:32px}.assistant-shortcut{min-height:36px;font-size:10px}.compose-row textarea{font-size:16px}.compose-row .send-button{min-height:44px;height:44px}.message-list{padding:9px}.reply-action{opacity:1}}
@media(max-height:540px){.topbar{height:44px;min-height:44px}.customer-panel.open{top:44px}.history-status{display:none}.reply-workspace{height:144px;min-height:110px;max-height:42dvh}.chat-header{min-height:46px;padding-top:4px;padding-bottom:4px}.visit-meter{padding-top:4px;padding-bottom:4px}.assistant-panel>.assistant-help{display:none}.rail{overflow:auto}.rail>.owner-avatar{display:none}}
/* Keep the conversation sidebar at full height. */
.main-shell{display:grid;grid-template-columns:300px minmax(0,1fr);grid-template-rows:44px minmax(0,1fr)}.topbar{grid-column:2;grid-row:1;height:44px;min-height:44px;justify-content:flex-end;padding:0 12px}.topbar>div:first-child{display:none}.inbox-workspace{display:contents}.conversation-list{grid-column:1;grid-row:1 / -1}.chat-panel{grid-column:2;grid-row:2}.pipeline-view{grid-column:1 / -1;grid-row:2}.conversation-row{min-height:54px;height:54px}.customer-panel.open{top:44px}.chat-header{position:relative}.chat-header>.visit-meter{position:relative;border:0;background:transparent;padding:0 8px;font-size:10px;max-width:300px}.chat-header>.visit-meter summary{gap:6px;flex-wrap:nowrap}.chat-header>.visit-meter strong{font-size:10px;white-space:nowrap;margin:0}.chat-header>.visit-meter[open]{z-index:15}.chat-header>.visit-meter[open]:after{content:"";position:absolute;top:calc(100% + 5px);right:0;width:300px;height:150px;max-width:calc(100vw - 82px);background:#fff;border:1px solid var(--line);border-radius:9px;box-shadow:0 6px 24px #142a2a20;z-index:-1}.chat-header>.visit-meter p,.chat-header>.visit-meter small{display:none}.chat-header>.visit-meter[open]>p{display:block;position:absolute;top:calc(100% + 10px);right:12px;width:276px;max-width:calc(100vw - 106px);margin:0;font-size:11px;line-height:1.5}.chat-header>.visit-meter[open]>small{display:block;position:absolute;right:12px;top:calc(100% + 86px);width:276px;max-width:calc(100vw - 106px);font-size:10px;line-height:1.4}
@media(min-width:1600px){.main-shell{grid-template-columns:320px minmax(0,1fr)}}
@media(max-width:1050px) and (min-width:781px){.main-shell{grid-template-columns:270px minmax(0,1fr)}.chat-header>.visit-meter summary>span:first-child{display:none}}
@media(max-width:780px){.main-shell{grid-template-columns:minmax(0,1fr);grid-template-rows:44px minmax(0,1fr)}.topbar{grid-column:1;grid-row:1;height:44px;min-height:44px}.app-shell:not(.chat-open) .topbar{display:none}.conversation-list{grid-column:1;grid-row:1 / -1}.chat-panel{grid-column:1;grid-row:2}.pipeline-view{grid-column:1}.conversation-row{height:60px;min-height:60px}.chat-header>.visit-meter{position:absolute;right:49px;top:8px;max-width:48px;padding:0}.chat-header>.visit-meter summary>span:first-child,.chat-header>.visit-meter summary>strong{display:none}.chat-person h2{padding-right:48px}.chat-header>.visit-meter .visit-bars i{width:6px;height:11px}.customer-panel.open{top:44px}.topbar-actions #sync-all{min-width:36px}.chat-header>.visit-meter[open]:after{right:-40px}.chat-header>.visit-meter[open]>p,.chat-header>.visit-meter[open]>small{right:-28px}}
.chat-header>.visit-meter[open]:after{display:none}.visit-explanation{display:none}.chat-header>.visit-meter[open]>.visit-explanation{display:block;position:absolute;top:calc(100% + 8px);right:0;width:300px;max-width:calc(100vw - 82px);max-height:min(320px,65dvh);overflow:auto;padding:12px;background:white;border:1px solid var(--line);border-radius:9px;box-shadow:0 6px 24px #142a2a20}.chat-header>.visit-meter .visit-explanation>p,.chat-header>.visit-meter .visit-explanation>small{display:block;position:static;margin:0 0 8px;max-width:none;width:auto;line-height:1.6;font-size:11px}.chat-header>.visit-meter .visit-explanation>small{font-size:10px;margin:0}
@media(max-width:780px){.chat-header>.visit-meter[open]>.visit-explanation{right:-40px}}
@media(max-width:780px){.app-shell:not(.chat-open) .topbar,.app-shell:not(.chat-open) .topbar-actions{display:contents}.app-shell:not(.chat-open) #connection-summary,.app-shell:not(.chat-open) #sync-all{display:none}.app-shell:not(.chat-open) #new-chat{position:fixed;right:14px;bottom:max(14px,env(safe-area-inset-bottom));z-index:12;border-radius:22px;min-height:44px;box-shadow:0 3px 15px #142a2a30;padding:10px 15px;font-size:12px}.app-shell:not(.chat-open) .conversation-rows{padding-bottom:60px}}
/* One shared line for the customer and the global actions. */
.main-shell{grid-template-rows:55px minmax(0,1fr);--header-actions-space:402px}.chat-panel{grid-row:1 / -1}.topbar{height:55px;min-height:55px;background:transparent;border:0;pointer-events:none;z-index:12}.topbar-actions{pointer-events:auto}.chat-header{height:55px;min-height:55px;padding-right:var(--header-actions-space)}.chat-person p{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.customer-panel.open{top:55px}
@media(min-width:781px) and (max-width:1190px){.main-shell{--header-actions-space:120px}.topbar-actions #sync-all{font-size:0;min-width:36px;padding:8px;gap:0}.topbar-actions #new-chat{font-size:0;min-width:36px;padding:8px}.topbar-actions #new-chat:before{content:"+";font-size:20px;line-height:1}.chat-header>.visit-meter summary>span:first-child,.chat-header>.visit-meter summary>strong{display:none}}
@media(max-width:780px){.main-shell{grid-template-rows:0 minmax(0,1fr);--header-actions-space:9px}.app-shell.chat-open .topbar{display:none}.chat-panel{grid-row:1 / -1}.chat-header{height:55px;min-height:55px;padding-right:9px}.customer-panel.open{top:55px}}
@media(max-height:540px){.main-shell{grid-template-rows:46px minmax(0,1fr)}.topbar{height:46px;min-height:46px}.chat-header{height:46px;min-height:46px}.customer-panel.open{top:46px}}